Delete Your Account

Last updated: 8 October 2026

You can delete your Titan Training Academy account yourself, at any time, in two ways. Both do the same thing: your account and everything stored with it are deleted at once, and it cannot be undone. There is no waiting period and nothing is kept back for later.

In the app

1. Open Titan Training Academy and go to Settings.
2. Under your account, tap Delete Account.
3. Confirm. The app deletes your account on our servers, then signs you out and wipes what was on your phone.

If the deletion fails for any reason (no signal, for example), the app tells you and your account is still there, so you can try again.

On this page

If you no longer have the app, sign in below with the same account you used in the app. Signing in does not delete anything. On the next step you type the word DELETE to confirm, and then the same deletion the app runs happens here. Your dog photos are removed first, then the account and everything else in one step. If something goes wrong part-way, some photos may already be gone but your account is still there; the page tells you which it is, and running it again finishes the job.

What is deleted

Deleting your account removes, straight away and for good:

• Your account itself, including the sign-in (email address, or your Apple or Google sign-in link to us).
• Your profile, including your name and where you heard about Titan.
• Your dogs, their profiles and their photos.
• Every training session, exercise status, streak, level and XP record.
• Your coach chats.
• Reminders, breed collection, league history, subscription records and any feedback or content reports you sent.
• If you are a trainer, your trainer profile and client records.

What is not deleted

• Your subscription with Apple or Google. Deleting your account does not cancel a subscription, because Apple and Google hold it, not us. Cancel it in your App Store or Google Play subscription settings so you are not charged again.
• Analytics and crash reports already sent. If you said yes to Product Analytics, usage events sit in PostHog under a random ID; crash reports sit in Sentry under the same random ID. Neither carries your name or email, and neither is removed by deleting your account on its own. We are working on unlinking them in the same step. Until then, email us (below) and we will remove them for you.
• Emails you sent us and records we must keep by law, such as receipts, for as long as the law requires.

If you cannot sign in

Email privacy@titantrainingacademy.co.uk from the address on your account and ask us to delete it. We reply within one month and there is no charge. Please do not send passwords or payment details.

More on how we handle your data is in our Privacy Policy.